Terms & Conditions
1. Side by Side Coaching & Training Ltd is an Introductory Service specialising in supporting families and adults with Autism, ADHD and PDA.
1.1 Side by Side Coaching & Training Ltd is registered in England and Wales Reg No 10213531 at 5 Home Farm Road Berkhamsted Herts HP43SL
2. For the purpose of these terms and conditions:
2.1 Side by Side Coaching & Training Ltd is referred to as the ‘Company’.
2.2 The introductory service provided by the Company is referred to as the ‘Service’.
2.3 A person registered with the Company and supplied with introductions from the Company is referred to as ‘Contractor’.
2.4 A person receiving support from the Contractor is referred to as ‘Client’.
3. The Company provides a Family Support Introductory Service to introduce the Contractor to the Client. The Company undertakes to ensure that all Contractors on the register have been carefully selected and have demonstrated satisfactory previous experience and/or relevant training.
4. The Company shall use reasonable endeavours to verify all references provided by the Contractor. However, the Company is unable to provide any warranty or make any representation of any kind as to the character, age, history, competence or suitability of the Contractor. The Contractor undertakes to keep the Company fully and effectively indemnified against all costs, claims and damages expenses and liabilities whatsoever arising from the Contractors act, omission, default or negligence.
5. The Company’s selection procedure for Contractors application includes:
5.1 The Contractor shall be self employed and not an employee of the Company.
5.2 An initial application by email, CV or phone call, however, all applicants are asked to complete a written/typed application form.
5.3 Identity checks by sight of documents and records supporting the applicant’s identity followed by a face to face interview.
5.4 Two written references are then taken.
5.5 The application and notes of the references received are finally reviewed, approved and signed off by the Company before each successful Contractor is admitted onto the Company register.
5.6 The applicant Contractor will be required to provide a current Certificate of Professional Indemnity and Public Liability Insurance.
5.7 The applicant Contractor will, if relevant, be required to provide a DBS (CRB) disclosure certificate dated within 3 years of the date of application. If the Contractor does not have a current DBS (CRB) certificate then they will be directed to apply for and provide one before the selection procedures can be completed.
6.1 A fee will be paid by the Contractor to the Company for each client introduced.
6.2 Contractor fees shall be agreed between the Contractor and the Client. All client fees shall be paid directly to the Contractor.
7. Client arrangements with the Contractor
7.1 The Company acts as an introduction service only.
7.2 The Contractor is responsible for establishing the terms and conditions of the booking with the Client.
7.3 The Contractor is responsible at all times for ensuring his or her own tax and national insurance contribution obligations are met.
7.4 An electronic evaluation shall be sent to the Client on completion of services by the Contractor. With permission of the Client and Contractor, an anonymised version can be included on the Company’s testimonial page.
7.5 A Contractor may apply to the Company for licence to use the Company name.
8.1 The Company has no responsibility for a Contractor’s acts or omissions when working with a Client except where these could reasonably have been identifiable from the Company selection procedure or as a result of other information received by the Company.
8.2 The Company has no liability or responsibility for any services provided by a Contractor to a Client. All Contractors are responsible for ensuring they have current Public Liability Indemnity.
8.3 In case of any dispute English law shall apply
9.1 All data is stored securely by the Company in accordance with the Data Protection Act 1998. The Company will not share any Client information with any other organisation for any purpose at any time, unless required to do so by law.
10. The Company’s right to vary these terms and conditions
10.1 The Company has the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting the Company’s business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in the Company’s system’s capabilities.
10.2 Contractors will be subject to the policies and terms and conditions in force at the time that they engaged in services from the Company, unless any change to those policies or terms and conditions is required by law or governmental authority (in which case it will apply to services previously placed), or if the Company notify of the change to those policies or these terms and conditions before the Company supply services to the Contractor (in which case the Company has the right to assume that the Contractor has accepted the change to the terms and conditions, unless notification is received by the Company to the contrary within seven working days of receipt of the services).
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